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Front Desk · The Marlowe Hotel · Nazaafa desk
Work waiting · start with highest signal
Frontline queue
3
unclaimed — claim these first
Open tasks
14
1 urgent
Pending escalations
3
awaiting human review
Active conversations
8
4 need attention
Needs attention
Open inbox- Erik Brandt · Room 218Guest in 218 asked for 3pm late checkout — beyond the 1pm auto-approval threshold. Sent to approval queue.Needs attention2h ago
- Rosa Alvarez · Room 116Guest disputes a $45 minibar charge. Billing is a restricted domain — escalated to staff with reservation context attached.Needs attention3h ago
- Terrence Graham · Room 224Guest in 224 reports party noise from a neighboring room after quiet hours. Escalated to front desk per policy — AI does not handle guest-conduct issues.Needs attention9h ago
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Open tasks · live
Front Desk4 open
Housekeeping3 open
Maintenance4 open
Sales3 open